Houston Therapy That’s Tailored to Your Needs

We advise you not to purchase a package without first confirming your initial appointment, this is so we can make sure the level of therapist you are choosing is available for the duration of your package. If you are an existing client, we advise you to check with your therapist, your client portal, or our administrative staff to make sure availability is accurate for the duration of your package.

Packages are non refundable, so we suggest you make sure therapist is available for the duration of the package.

We accept all major credit cards, Klarna, and Affirm for payment.

We understand that sometimes plans change. We ask that you notify us at least 24 hours in advance if you need to cancel your appointment. Otherwise, you may be required to forfeit a session in your package.

Unload It Therapy is an out-of-network provider. We can submit claims directly to insurance companies at this time or you can do it yourself.

We have partnered with Reimbursify for you to easily submit your claims for out-of-network health insurance reimbursement at no cost for this practice. We are also partnered with Advekit, so you can pay less for the cost of your session. Contact our office today to learn more about your out-of-network benefits.

Contact us! We can check your out of network benefits on the portal we have access to

If you  want to call your insurance company. Here are some questions to ask them to better understand your insurance benefits and coverage:

• Does my insurance plan include out-of-network mental health benefits?
• Do I have a deductible? If yes, how much?
• What percentage of my care will be covered after I’ve met the deductible?
• Do I need preauthorization to be reimbursed for out-of-network mental health services? If yes, what is the process for obtaining preauthorization?
• Are there specific diagnoses required for me to be reimbursed?
• Is there a limit on my plan of how many sessions per calendar year that I can have? If yes, what is the limit?
• Do I need written approval from my primary care physician for services to be covered?
• What credentials does a provider need to have for me to be reimbursed? Can a service rendered by a provisionally licensed therapist be reimbursed?
• What percentage of my out-of-network mental health services will be covered if I submit a Superbill? What else may I need to submit with the Superbill?
• How often should I submit a Superbill? What is the entire process for submitting that, and how long will it take to receive reimbursement?

We do offer a sliding scale for clients working with our graduate student interns. You must request using a sliding scale in writing or by phone. If you have questions about our sliding scale, please contact our office at (713) 396-5063.

We follow all rules and guidelines of the No Surprise Act or “Good Faith Estimate.” 

Under this law, all health care providers must provide clients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

This law also helps you avoid surprise billing. You can learn more about the No Surprise Act and how we at Unload It Therapy comply with this law.