Frequently Asked Questions

I’ve never done this before. How do I start?

Welcome! We love first-timers. They hold a special place for us at UIT. So the hard part is done, you found us! Now you need to let us know who you are. You can fill out our contact form or call us to set up your first appointment with the therapist of your choice.

What will happen in my first appointment?

At your first or intake appointment, the therapist will ask questions about you (all of which you will know the answer to, so there is no need to sweat it) to help inform your treatment together. It will also serve to get to know your therapist better. Feel free to ask any questions you may have or any concerns as well!

How do I know when therapy is going right?

At UIT, we believe there is no right or wrong in therapy. Instead, we focus on how to help you get to the goal you have in mind. Therapy is a process. So, depending on your concern and your level of commitment to therapy will depend on the time it takes to address your needs. However, on average, most theories suggest that therapy should take 6-20 sessions to complete. Many of our clients have come back for months and even years to receive ongoing support in therapy.

I bet that I am different from your other clients. So how do you know that you can help me?

You are different, and that’s the best part! At UIT, we never treat any of our clients the same. Everyone gets an individualized approach from us. So now, how do we know we can help you? It is simple. Our intake coordinator will gain a basic understanding of what your challenges or concerns are and match you with the best therapist. Then In the first session, after a deeper dive, your therapist will let you know their initial treatment plans.

What is the difference between a resident, associated licensed, and licensed therapist?


A resident is someone who has completed a bachelors degree (at least) and who is now enrolled in a masters degree program. They have completed most coursework, and is now getting their clinical experience so they can graduate, and go on to obtain their state license. 

An associate licensed therapist has completed their masters degree, obtained their license from the state, and is now working under supervision to get their independent license. 

A licensed therapist is independent and able to practice without supervision, and can qualify to be a supervisor to residents and assoicates after some years of practice 

What does an resident, associate therapist, and licensed therapist have in common?

Simply put : they are all qualified! 

All stages of licensure goes through rigorous training, and onlooking to make sure they are qualified to support you. At Unload It, all therapists go under screening and training from our founder and clinical director. Besides knowing how to do therapy, it is important that our therapists know and understand how to connect with you. And they do! Rest assured, you are in the right place, no matter who you choose. 

I don’t know if therapy is going to work for me. I’ve been dealing with this for a long time.

Well, that is even more reason why you need to be here! As humans, we work in patterns and cycles. It is not until we interrupt those cycles and patterns that change happens. Chances are, you’ve tried hard to do it alone. The good news is, you don’t have to do it alone anymore. We are here.

Great. One last question, what are the rules?

No rules! We work best with clients who are motivated and ready to work their stuff out. So as long as you can do that, we can do this!

Ok, I’ll try it. And how much are the sessions?

Our sessions vary from service and clinician. Take a look here. We also are in network with Cigna and Aetna Insurance

Now in network with Cigna and Aetna insurances. Cash pay? Check out our packages saving over 15%